Below are frequently asked questions about Queen Ann Sai Gon Hotel. If you need furrther information, please feel free to contact us.
A. ABOUT QUEEN ANN SAIGON HOTEL
1. Room Reservation Assistance and Room Type Consultation
Please provide your phone number so our staff can assist you directly, or contact (+84) 283 925 9001 for prompt support.
2.Hotel check-in and check-out times
Check-in time is from 14:00, and check-out time is before 12:00.
3.Hotel Breakfast Buffet Information
The breakfast buffet is served daily from 6:30 AM to 9:30 AM at Queen Ann Restaurant, located on the B floor. Guests can enjoy a wide selection of Asian and Western dishes.
To view photos of our breakfast buffet, please visit the following link: CLICK HERE
4.Is there a fee for Early check-in?
Please note that early check-in is subject to room availability and the hotel's surcharge policy as follows:
- Before 08:00 on the check-in date: A surcharge of 100% of the room rate per night will apply.
- From 08:00 to before 14:00 on the check-in date: A surcharge of 50% of the room rate per night will apply.
5.Is there a fee for Late check-out?
Please note that late check-out is subject to room availability and the hotel's surcharge policy as follows:
- From 12:00 to before 17:00 on the check-out date: A surcharge of 50% of the room rate per night will apply.
- From 17:00 onwards on the check-out date: A surcharge of 100% of the room rate per night will apply.
6. What is the hotel's child policy?
Please update the Hotel's child surcharge policy as follows:
- Under 6 years old: free of charge
- From 6 to under 10 years old: charged upon sharing a bed with parents.
- From 10 years old and above: extra bed (charged)/
7.Is parking available at the Hotel?
We do not have a car parking lot. Guests can park their vehicles at a private, paid parking lot located approximately 500 meters from the hotel. Hotel's staff will assist with directions upon arrival.
8.Is there a crib in the room for a newborn baby?
Baby cribs are available upon request and subject to availability.
9.Is smoking allowed in the room?
We would like to inform you that all rooms at our property are non-smoking. Guests who want to smoke can visit our smoking area located in front of the hotel on the ground floor.
10.Does the hotel allow pets in the room?
Unfortunately, pets are not allowed on the hotel premises.
B. LOCATION
1.Is Queen Ann Saigon Hotel near Tan Son Nhat International Airport?
Located on the vibrant Bùi Thị Xuân Street, the hotel is approximately 9 km from Tan Son Nhat International Airport.
2.Is Queen Ann Saigon Hotel near Ben Thanh Market?
Queen Ann Saigon Hotel is approximately a 10-minute walk from Ben Thanh Market.
3.Are there any shopping malls near Queen Ann Saigon Hotel?
Vincom Dong Khoi – 2.1 km from the hotel.
4.Are there any attractions near the hotel?
Queen Ann Saigon Hotel is conveniently located near many of the city's popular attractions:
- Tao Dan Park: 0.3 km
- Ben Thanh Market: 0.8 km
- Independence Palace: 0.9 km
- War Remnants Museum: 1.2 km
- Bui Vien Walking Street: 1.2 km
- Notre-Dame Cathedral Basilica of Saigon: 1.5 km
- Saigon Central Post Office: 1.6 km
- Nguyen Hue Walking Street: 1.8 km.
5.Which hospital is near the hotel?
Nearby hospitals:
- Tu Du Hospital : 700 m.
- Saigon International General Hospital: 1.2 km.
- Vinmec Central Park International Hospital: 6.1 km.
C. CUISINE
1.Does the hotel serve lunch/dinner?
The hotel restaurant serves lunch with a diverse menu of delicious dishes. Please note that dinner service is not available.
Lunch is served daily from 11:30 AM to 1:00 PM at Queen Ann Restaurant, located on the B floor.
To view our lunch menu, please visit the following link: CLICK HERE
2.Does the hotel have a children's menu?
Our à la carte menu features a selection of dishes that are popular with children, including French fries, spaghetti, and other family-friendly favorites.
Please visit the following link to view our à la carte menu: CLICK HERE
D. OTHER SERVICES
1.Does the hotel offer laundry services?
The hotel has laundry services for an additional fee. A price list is available on the desk in your guest room.
2.Does the hotel offer airport transfer services?
The hotel offers airport transfer services at an additional charge. Please provide your phone number or email, and our customer service representative will contact you shortly to assist you.
3.Does the hotel offer birthday room decoration services?
We have birthday room decoration services. Please view the details of our decoration packages at the following link: CLICK HERE
4.Does the hotel offer a birthday cake ordering service?
The hotel offers a service to order birthday cakes. For further details, please provide your phone number or email, and our customer service representative will contact you shortly to assist you.
5.Does the hotel offer honeymoon room decoration services?
We have honeymoon room decoration services. Please view the details of our decoration packages at the following link: CLICK HERE
6.Does the hotel offer tour booking services?
Currently, the hotel does not have tour services. Please consult reputable tour providers for further information.
7.Does the hotel offer motorbike rental services?
Our hotel does not have motorbike rental services.
